The Benefits of a Locally Owned and Operated Central Station

Aren’t all central stations for alarm monitoring relatively the same? Not at all.

The truth is, roughly 90% of electronic security companies don’t actually own their own central station. Instead, they use a third party provider that pretends to be the customer’s security company when they respond to an alarm signal. These third party central stations could be in an entirely different state than the companies they represent. That hardly inspires confidence in their ability to dispatch your local police or fire responders if you have an emergency.

The Better Approach for Alarm Monitoring

A much better approach is to use a locally owned and operated central station — preferably, one that is owned by your alarm company. That’s what we offer at Post Alarm. We own and operate our own central station, which means your home or business security system is being monitored by the same team who understands how your system was designed and installed.

Furthermore, our trained security agents are located onsite at your alarm company, based in your own community. Their familiarity with the area makes them uniquely qualified to respond to your specific emergency.

Other Advantages to Local Alarm Monitoring

Relationships with local police. We have strong relationships with our local law enforcement — the same police departments that are responding to our customers’ emergencies. When police know your alarm is being monitored by a local central station they’re familiar with, they often have more confidence in the validity of your alarm. The result? A coordinated effort, which allows for faster response.
Faster response times. With a third party monitoring center, wait times are excessively long; that’s because, due to the prevalence of false alarms, sometimes police need to lower the priority of most alarm signals (unless they are video verified). At Post Alarm, our response times consistently outpace the response times of our competitors. Our close relationships with local law enforcement make a real difference in the response times we can provide you.
Prompt troubleshooting and repair. Our close proximity also enables us to provide better repair service. If a problem is detected with your system, we will text or call you immediately from our own central station located right here in SoCal. Your problem can be troubleshooted and repaired faster, minimizing the time that your property is unprotected.

These are some of the most important reasons to choose a locally owned and operated central station for alarm monitoring. To learn more about our locally owned and operated central station at Post Alarm, contact us today. We’ll be glad to answer your questions.

About Post Alarm

To learn more about Southern California security technology, come see us at Post Alarm. Our highly qualified and experienced home security experts can answer all your questions. Call us today at 1-800-654-7678.

Back to Articles

Keeping Security Patrol Services Year-Round

Summer may be over, but this is no time to scale back on security patrol services. Because the warm weather persists year-round in Southern California, nighttime criminals continue to strike in local communities throughout fall and winter as well. Police departments are heavily burdened, which is what makes private security patrol forces so valuable. At Post Alarm, we offer patrol services you can have confidence in all year long. Here’s what makes them superior to any other private security options in the region.

Stringent Hiring Practices
Post Alarm has some of the most stringent hiring practices for private security patrols in the entire state. Most companies use background screening, but we go above and beyond the traditional drug test and criminal check. We also insist on a pre-employment polygraph test, which ensures our patrol officers are honest, trustworthy individuals who deeply care about protecting our local communities.

Frequent Training Mandates
In a time of high demand for specific types of law enforcement training, we have long been ahead of the curve. For many years, we’ve given our private patrol officers monthly training in some of the most important areas of security service. Those areas include:

De-escalation
Customer service
Lifesaving and CPR
Tasers and firearms
Critical certifications

We make deep investments in our patrol forces, and we know those investments will be reflected in the quality of their work they provide you.

Better Tools for Better Outcomes
We also invest in high quality tools for our private patrol officers. Southern California neighborhoods require patrols that are quiet, discreet, situationally aware and prepared for anything. From the light bars on the vehicles to the GPS coordinates, our officers have the tools they need to respond quickly and professionally.

Your neighborhood needs private security patrols you can count on all year long. That’s what we provide at Post Alarm. To learn more about our private patrol services, Southern California homeowners and HOA managers should call Post Alarm today.

About Post Alarm
To learn more about Southern California security technology, come see us at Post Alarm. Our highly qualified and experienced home security experts can answer all your questions. Call us today at 1-800-654-7678.

Back to Articles

Securing Your Business with Access Control During the Age of COVID-19

The security landscape is changing because of the COVID-19 pandemic. As the government forces many businesses to shut down, more and more people are left wondering how to secure their companies and watch over their business from afar.

Even businesses still open need to find ways to adapt their security solutions to meet their unique needs. Post Alarm Systems has served businesses in Southern California since 1956, and they are here today to help address these problems with the latest innovative smart access control solutions. Here are some of the things access control can do for you and your business.

Unlock and Lock Your Business No Matter Where You Are

Smart access control lets you unlock for deliveries or employees even when you’re not on the property. Simply check who is at the door using the security app on your phone. Then unlock the door. You can re-lock it when they leave.

Always Know What’s Going on with Access Tracking and Alerts

Access control integrates with your intelligent security system allowing you to set alerts for any access control activity. With customized alerts, you’ll know when the last employee leaves for the day. You can see if anyone is on the premises or trying to gain access if your organization is closed due to COVID-19.

Using your security app, you can view reports and alerts that show you who unlocked a particular door, and you can track user codes easily. The system can also send you video alerts on critical access events like when someone tries to access an area off-limits such as storerooms or data centers.

Manage Your Access Control from Home

You can revoke and give access to your employees without having to go into the office. It’s easy to schedule access to all your properties from the dashboard on the web. Also, you can set up a new lock code or keycard for a new employee or revoke access for an employee leaving the company.

It’s also possible to assign employees varying levels of access with customized days and times for each one. To manage your access control efficiently, create different access profiles for specific employee roles. Then you assign new employees to these profiles depending on their role.

These are just a few ways that access control can help you manage your business from afar. Post Alarm Systems has dedicated solutions that still allow them to provide you with the excellent customer service that they’ve had for decades while following all the guidelines on social distancing. If you have concerns due to COVID-19, we can help you virtually, whether that’s via video or conference calling.

Our company is family-owned, and that’s why our customers are like family to us. We’re here to address any needs or concerns you have. For more information on access control or other security products, contact us today.

About Post Alarm – Your Local Home Security Company in Southern California

To learn more about home security technology, come to see us at Post Alarm Systems this summer. Our highly qualified and experienced home security experts can answer all your questions. Call us today at 1-800-654-7678.

Category: Commercial Security

The Benefits of a Locally Owned and Operated Central Station

admin

April 26th, 2024

Categories